Highlights
Understanding why some cross-functional teams work well and others don’t is key
Goals and roles need to be clearly defined and agreed upon by all members
Objectives
- Competency to select individuals who will perform well in cross-functional teams
- Enhanced aptitude to gauge a team's performance without interfering in its productive operations
Learning Tools
- Examination and discussion of case scenarios
- Live preparation and practice
- Role plays, simulations, improvisation
- Self-examination, peer/trainer feedback
Take-aways
- Solid foundation for implementing an effective cross-functional team
- Tools and checklist for future use
Prerequisite
Seminar Essentials
Putting together an auspicious team
- Why some teams work and others don’t
- Skills and functions: establishing metrics to select the “right” team for the job at hand
- Beyond skill and functional areas: personalities and how they fit together
Defining clear goals, expectations, and parameters
- Ensuring there is a mindset of mutual respect for the different areas of expertise
- Defining roles and tasks before the project begins
- Getting everyone to sign off on agreed specifications
Cross-functional relationships
- Understanding the dynamics of “group norms”
- Instilling accountability into the fiber of the team
- The necessity for “psychological safety” and how to establish it