homme mtis dcontraction rve pense

Ref 303

Highlights

It begins with relevant subject headings and limiting the amount of content

Making sure you address the right people and adding helpful formatting are also critical

Objectives
  • Getting recipients to read your emails through relevance and precision
  • Motivating your readers to take action
Required Material
  • Laptop or tablet
  • 1 to 2 dream-job descriptions
  • 3 to 4 real-life professional email exchanges, if possible
Take-aways
  • Email - best practices
  • Checklist for high-stakes communication
  • Drafts to apply to numerous contexts and for future reference
Prerequisite

Seminar Essentials

Your email address & subject headings

  • Ensuring your email address is professional
  • Writing accurate and targeted headings
  • Modifying subject lines

Reader-friendly content

  • The right amount of information to include
  • The importance of clarity in a world in which most readers are on overload
  • Optimal organization and formatting in the business world

Mechanical aspects

  • Proofreading to avoid embarrassment or worse
  • Ensuring promised attachments are attached and the correct version
  • Double-checking details

Interpersonal and political aspects

  • Whom - and whom not - to put in copy
  • Dealing with strong emotion
  • How to deal with confidential matters