Highlights
Cultural understanding promotes improved communication
Respecting others' values and working to build trust help team collaboration
Objectives
- Enhancing cultural understanding for better communication and performance
- Ability to accommodate expectations and values according to rational awareness
Learning Tools
- Examination of real-life scenarios
- Role plays, simulations, improvisation
- Self-examination, peer/trainer feedback
- Filmed sessions for on-the-spot debriefing and later reference
Take-aways
- Conscious understanding of how culture affects day-to-day interactions
- Tools and checklist for future use
Prerequisite
Seminar Essentials
Appreciating the benefits and challenges
- Enhancing creativity and potential benefits through cultural exchange
- Learning to be on the lookout for clashes of cultural expectations and values
Establishing the foundation for a healthy team
- Setting up ground rules for fruitful communication—despite differences in style, fluency, and accents
- Selecting culturally sensitive and experienced team leaders and team members
- Establishing procedures for structural and managerial involvement in case they are needed
- Having an exit strategy in place just in case
Getting the most out of your international team
- Clarifying expectations across the board
- Addressing culture directly and getting everyone involved
- Instilling a mindset of adaptability among team members and management