Highlights
Making high-stakes phone and video calls is stressful for everyone - at first
The good news is that you can master learnable techniques
Objectives
- Developing your professional persona for when you can't meet in person
- Enhancing how you communicate your hiring value via phone or video call
Required Material
- Laptop or tablet
- 2 to 3 dream-job descriptions
Take-aways
- Preparation skills for when you can’t be there in person
- Techniques for projecting and inspiring confidence
- Your filmed sessions for future practice
Prerequisite
- Putting Yourself on Paper or current CV approved by EPS
- Highly recommended: The Right Company & Job Fit; Interviews: Putting Your Best Self Forward; Meetings: Making an Impression
Seminar Essentials
Professional telephone calls
- How to prepare so you come across professionally
- Making a good impression without visual contact
- Projecting confidence with your voice
- Asking good questions
- Listening carefully to answers and taking notes
- Following up
Professional video calls
- Preparation
- Preparing a professional background for live visual call
- Dressing appropriately
- Making “eye contact”
- Mastering your body language
- Displaying confidence (even if you don't feel it)
- Following up