Highlights
Mastering email skills increases the impact of your content
You should consider your professional relationships and company politics as well
Objectives
- Enhanced transparency and efficiency in email correspondence
- Improved relational skills in email communications
Learning Tools
- Examination and discussion of sample emails within situational contexts
- Live, collaborative composition of emails according to situational types
- Self-examination, peer/trainer feedback
Take-aways
- Honed ability to compose clear, concise, timely emails
- Enhanced appreciation for the discrete ramifications of email correspondence
- Tools and checklist for future use
Prerequisite
Seminar Essentials
Paying attention to subject headings
- Writing accurate and targeted headings
- Modifying subject lines
Creating reader-friendly content
- Including a judicious amount of information
- Clarity and getting to the point
- Organization and formatting
Grasping the mechanical aspects
- Proofreading and double-checking details
- Ensuring your attachments are attached and are the correct version
- Considering the interpersonal and political aspects of communications
Considering carefully whom to put in copy
- Understanding the consequences of emotion and confidentiality
- Weighing when to send an email and when to pick up the phone or meet someone in person